Meter Raja Privacy Policy

Last Updated: 05/12/2025

Meter Raja (“the App”) is a digital meter application developed and owned by StepZero Labs Private Limited (“Company”, “we”, “our”, or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use the Meter Raja app.

By downloading, accessing, or using Meter Raja, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Driver Details: Name, phone number, vehicle number, permit/registration details (only when required for verification).
• Account Credentials: Passwords or PINs you create inside the app (stored securely).

1.2 Automatically Collected Information

• Location Information: We collect real-time location data while the app is running (foreground or background) to calculate distance, fares, and provide an accurate digital meter experience.
• Device Information: Device model, operating system, app version, IP address, and diagnostic information.
• Usage Data: Actions taken inside the app, ride/meter session logs, and crash data.

1.3 No Sensitive Personal Data

We do not collect Aadhar, PAN, financial data, biometric information, or any other sensitive documents.

2. How We Use Your Information

We use the collected information to:

• Accurately calculate distance, time, and fares.
• Display trip logs and meter readings.
• Improve app accuracy, performance, and security.
• Provide customer support and resolve issues.
• Prevent fraud, misuse, and ensure compliance with local transport regulations.
• Generate analytics to improve service quality (aggregated and anonymized).

We do not sell, rent, or trade your personal information.

3. Location Data Usage

Meter Raja requires precise location access to:

• Calculate trip distance
• Show live meter readings
• Log ride routes for transparency and record-keeping

Location data is collected only during active meter sessions and is not used for marketing.

4. Sharing of Information

We may share information only in the following cases:

• Service Providers: For analytics, crash reporting, and backend hosting (e.g., Firebase, AWS).
• Legal Compliance: If required by law, courts, or government authorities.
• Business Transfers: In the event of a merger, acquisition, or restructuring of StepZero Labs Private Limited.

We never share personal information with advertisers or marketing platforms.

5. Data Storage & Security

• Data is stored securely on encrypted servers managed by StepZero Labs or trusted cloud providers.
• We implement industry-standard security measures including encryption, secure servers, and access controls.
• While we take strong precautions, no system is completely secure.

6. Data Retention

• Trip logs, meter data, and driver details are retained as long as your account is active.
• You may request deletion of your data anytime (see Section 9).
• Some data may be retained if required by law.

7. Children’s Privacy

Meter Raja is intended for adults who operate taxis or autos. We do not knowingly collect data from children under 18.

8. Third-Party Links

The app does not contain third-party ads or links. If any external links are added later, we will update this policy.

9. Your Rights

You may:

• Request access to your data
• Request correction of inaccurate details
• Request deletion of your account and related data
• Withdraw permissions (such as location access)
• Contact us for privacy-related queries

To exercise these rights, email us at: hello@naviget.in

10. Changes to This Privacy Policy

We may update this policy occasionally. Continued use of the app after changes means you accept the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, contact:

StepZero Labs Private Limited
Email: hello@naviget.in